Ticket Closure via API

Our Needs: One of our important data source to get insights on internal / product improvement is through Periskope ticket, which currently being filled manually by our CS. And to optimize our internal workflow and ensure information completion, we need way to set ticket closure via API.

However, we found limitation on Periskope’s Update Ticket API, which currently doesnt allow us to update the following information. Please consider to unlock these capability:
- Who closes the ticket
- When the ticket was closed
- Custom ticket properties we added
- Closing message