Auto-translate, Keyboard shortcuts, and new APIs

Auto-Translate is now in beta

• All incoming messages can now be translated automatically into your preferred language. This ensures you never miss important information—no matter what language the sender uses.

• You can now toggle between original message and the translated version.

• Your message will be translated in real time into the recipient’s language before it reaches them—making conversations natural and fluid on both sides.

• Press Cmd + U to instantly translate selected text or the current message input. Perfect for fast replies or when auto-translate is turned off.

Keyboard Shortcuts are now GA

• We have now provided shortcuts for easier accessibility. To access this, go to the top bar, click on help button and select keyboard shortcuts.

Added a Call Received trigger to Automation Rules

• We have added a new rule for Calls Received. You can set up this rule and provide conditions pertaining to calls like call status, caller phone and timestamp.

New APIs added

• Pin message API
  We have now launched the Pin Message API, through which you can now pin a message using its id. Follow the link to get started on it. https://docs.periskope.app/api-reference/message/pin-message
  

• Purge Queue
  We have now updated the Purge Queue to be able to obliterate the entire message queue, if queue_id and broadcast_id are not provided in the body paramters. Follow the link to know more about it. https://docs.periskope.app/api-reference/queues/purge-queue
  

• Disappearing message setting in update group settings

  We have added one more body parameter in Update Group Settings API to set the duration for disappearing messaes in a group chat. This new body parameter is called ephemeral . Follow the link to know more about it.
  https://docs.periskope.app/api-reference/chat/update-group-settings
  

• CRUD for AI Knowledge Base to automatically update FAQs and documents

  https://docs.periskope.app/api-reference/knowledge-base/get-all-knowledge-base

  
  FAQ Endpoints

  • GET — Retrieve all Knowledge Base items

  • GET — Get FAQ by ID

  • POST — Create FAQ

  • PATCH — Update FAQ

  • DELETE — Delete FAQ
    

  Document Endpoints

  • GET — Get Document by ID

  • POST — Create Document

  • DELETE — Delete Document