Chat / Ticket Assignee Control

• Admins can now restrict members from changing the chat or ticket assignee.

• Members can still assign a chat or ticket if it currently has no assignee.

Ticket Deletion Control

• Admins can now restrict ticket deletion for specific members.

• You can configure these permissions in Settings → Member Permissions


View all tasks (across the org) as an admin

Admins can now view all tasks created across their entire team — making it easier to track and manage team productivity.