April 17th, 2026

Run Polls, Send Voice Notes, Improve AI Responses & More

This update adds a bunch of practical improvements. You can now run polls and make AI responses and automations work better in real conversations. You can also send voice notes from the mobile app.

🤖 AI: More useful in workflows

→ You can review and improve AI responses directly while writing prompts
→ Use AI conditions in automation rules to trigger flows based on what a conversation actually means
→ Set up automations faster with pre-built AI templates inside your workflows


💬 Messaging: More ways to engage

You can send polls to customers, including recurring ones, and schedule them as part of your workflows. This makes it easier to collect input or run repeated check-ins without manual effort.


📱 Mobile: Faster, more flexible communication

Replying on the go is a lot more flexible now. You can send voice notes and translate messages instantly from the mobile app.


🧠 Knowledge Base Enhancements

We’ve upgraded our MCP server to enhance how tools work with your Knowledge Base. This makes them more capable and flexible.


That’s it for this week. More improvements coming soon! ✨