In this case, multiple options would apply to the chat. For example if the following are options for a client in regard to their health: sick, fever, rashes, weight gained, bloating, etc, then we need to keep track of more than one issue for this particular case.
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Completed
π‘ Feature Request
About 1 year ago

Yash S
Get notified by email when there are changes.
Completed
π‘ Feature Request
About 1 year ago

Yash S
Get notified by email when there are changes.