We use the Broadcast API with scheduled_at to schedule WhatsApp reminders for individual users (e.g., 1 hour before a demo, 10 minutes before).
When a user cancels or reschedules their booking, we need to cancel the pending scheduled broadcasts via API.
Currently:
POST /message/queues/purge with broadcast_id returns {"purged": true} but the message still delivers at the scheduled time
DELETE /queue/purge also returns 204 but doesn't cancel delivery
No other endpoint exists to cancel a scheduled broadcast
The only way to cancel is manually via Bulk Messages > Scheduled in the dashboard.
Requested: An API endpoint (e.g., DELETE /message/broadcast/{broadcast_id}) to cancel a scheduled broadcast before it's delivered.
This is critical for any booking/appointment reminder use case where users can cancel or reschedule.
Please authenticate to join the conversation.
In Review
π‘ Feature Request
1 day ago

Shortcastle Technologies
Get notified by email when there are changes.
In Review
π‘ Feature Request
1 day ago

Shortcastle Technologies
Get notified by email when there are changes.