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Custom Property Entry During Ticket Creation

Provide an option to fill in the custom property of a ticket during the ticket creation process, similar to fields like status and priority. Alternatively, offer the option to open the ticket immediately after creation for seamless navigation to the custom property section.

Status: Completed2 comments

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Comments2

  • Periskope Support

    Team•

    Jan 20, 2025

    Hi Team,
    Excited to share that our team has rolled out this feature. You can add custom properties entry during ticket creation

  • Periskope Support

    Team•

    Jan 6, 2025

    Hi Dev,

    Thanks for the suggestion! While this isn't something our engineering team is currently working on, it does seem interesting. We'll definitely pass it along to them. Appreciate it!