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Feedback Mechanism for the Clients

Feature Request

Need an automated message to be send after a particular ticket is closed which includes a poll in order to log the customer’s satisfaction score post the resolution.

Posted by Tiya ·
Status: Completed1 comment

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Comments1

  • Hansal Kothari

    Team•

    Apr 9

    Hi team,

    We have now added the ability to send Poll messages via automation rules.

    Thanks!