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General Customer Sentiment

Feature Request

Would be great that now that there is an (AI to extract data from specific chats) that the AI could build a general customer sentiment score, rather than checking on each chat individually.

Posted by Ignacio Fernández Baños ·
Status: Completed3 comments

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Comments3

  • Hansal Kothari

    Team•

    Apr 9

    Hi,

    We have added the chat specific and org specific AI assistant through which you understand the sentiments across the chats.

    Thanks!

  • Hansal Kothari

    Team•

    Mar 13

    Hi @Ignacio Fernández Baños, we have picked up this feature request. This will be out in a few weeks. Thanks!

  • Hansal K

    •

    Nov 20, 2025

    Hi Team,


    This is Hansal from Periskope Support.

    Thank you for submitting your request. We will review the feature internally with our product team and get back to you shortly with an update.