Hi @Rahul Kingrani, this is possible via automation rules, whenever a new chat comes you can assign it to your agents unconditionally in a round robin manner.
Hansal Kothari
Team•
Dec 15, 2025
Hi Team,
This is Hansal from Periskope Support.
Thank you for submitting your request. We will review the feature internally with our product team and get back to you shortly with an update.
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Hansal Kothari
Dec 15, 2025
Hi @Rahul Kingrani, this is possible via automation rules, whenever a new chat comes you can assign it to your agents unconditionally in a round robin manner.
Hansal Kothari
Dec 15, 2025
Hi Team,
This is Hansal from Periskope Support.
Thank you for submitting your request. We will review the feature internally with our product team and get back to you shortly with an update.