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'Online' or 'Offline' Option for Agents

@Gayatri Karjagi - Can we provide an option for agents to mark themselves as 'Online' or 'Offline' based on their availability in the tool

Status: Completed1 comment

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Comments1

  • Periskope Support

    Team•

    Jan 23, 2025

    Hi Lavanya,

    Thanks for the suggestion. We'll definitely pass it along to our engineering team and work on it. Appreciate it!