'Online' or 'Offline' Option for Agents
@Gayatri Karjagi - Can we provide an option for agents to mark themselves as 'Online' or 'Offline' based on their availability in the tool
@Gayatri Karjagi - Can we provide an option for agents to mark themselves as 'Online' or 'Offline' based on their availability in the tool
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Comments1
Periskope Support
Jan 23, 2025
Hi Lavanya,
Thanks for the suggestion. We'll definitely pass it along to our engineering team and work on it. Appreciate it!