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Request for Ticket Sharing Across Chats and Platforms

Currently, we can't share tickets, either within a chat or to another platform. Having this feature will assure the internal team, customers, etc., that we have recorded the issue and are working on it.

Status: Completed2 comments

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Comments2

  • Periskope Support

    Team•

    Jan 15, 2025

    Hi Team,

    Excited to share that our engineering team has implemented this! You can now share tickets across different channels. Thanks for the suggestion!

  • Periskope Support

    Team•

    Jan 9, 2025

    Hi Dev,

    Thanks for the suggestion! While this isn't something our engineering team is currently working on, it does seem interesting. We'll definitely pass it along to them. Appreciate it!