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Unflag using reactions

Many a times, the last message by the client may not require a response per se, and just a reaction may suffice. In such cases, the flagged status doesn’t update. Would be helpful if it can change on reaction as well by any “internal” team member.

Status: Completed2 comments

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Comments2

  • Periskope Support

    Team•

    Apr 1, 2025

    Hey Maaz, we spoke with our team, and you can achieve this through automated rules. Hope that helps!

  • Periskope Support

    Team•

    Mar 31, 2025

    Hi Maaz, thank you for the suggestion. We'll forward it to our tech team and get back to you