Unflag using reactions
Many a times, the last message by the client may not require a response per se, and just a reaction may suffice. In such cases, the flagged status doesn’t update. Would be helpful if it can change on reaction as well by any “internal” team member.

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Comments2
Periskope Support
Apr 1, 2025
Hey Maaz, we spoke with our team, and you can achieve this through automated rules. Hope that helps!
Periskope Support
Mar 31, 2025
Hi Maaz, thank you for the suggestion. We'll forward it to our tech team and get back to you