Alejandro

Created Per-number notification settings Created Notify on internal notes only when @mentioned Commented on Notifications based on different filters/ labels+1 on this. Same problem here: the only real option today is to mute everything, which defeats the purpose. Two concrete cases from our team that would fit under this: Internal notes: right now any internal note triggers a sound, even when nobody is tagged. We'd want an option to…Upvoted Notifications based on different filters/ labels Upvoted Pass the Chat Name through in Zap Trigger "Ticket Updated Body"