January 15th, 2025

Welcome to Day 3 of Periskope Launch Week 7! 🎉
Responding to customer inquiries across WhatsApp groups, chats, and communities can feel like an uphill battle—especially when you’re managing high volumes or dealing with after-hours messages.
That’s why we’re excited to introduce Automated Replies—your solution for providing seamless, 24/7 communication without overwhelming your team.
✅ After-Hours Replies
Keep customers informed and reassured outside business hours (e.g., “Thanks for reaching out! We’ll get back to you during business hours.”).
✅ Keyword-Based Replies
Automatically address frequent questions with replies triggered by keywords like “price,” “support,” or “delivery.”
✅ Custom Responses for VIPs
Create tailored replies for key contacts to ensure they feel valued and prioritized.
Automated Replies help your team focus on what matters most, while your customers receive the timely, professional communication they deserve.
Want to learn more? Read the blog for a detailed guide on setup and use cases: Here
Stay tuned for more exciting updates as Launch Week continues!