Welcome to Day 2 of Periskope Launch Week 7! 🎉 Today, we’re focusing on how Automated Ticketing can make it easier to manage WhatsApp groups and chats, ensuring no critical messages are missed. When important messages get lost in the flow of chats, it can lead to delays and frustrated customers. With Automated Ticketing, you can stay on top of every important query without extra manual effort. <h3>Key Features &amp; Use Cases:</h3>✅ Keyword-Based Ticketing: Automatically create tickets for messages with keywords like “urgent,” “help,” or “invoice.” ✅ SLA Breach Handling: Flag overdue messages and escalate them to ensure timely resolutions. ✅ Emoji-Based Ticket Creation: Use emojis (e.g., 🔧 for technical issues, 💰 for billing) to trigger tickets and route them to the right team. ✅ Group Monitoring: Detect and prioritize VIP customer messages in busy WhatsApp groups. Want to learn more? Read the Blog for a detailed guide on how this feature works, complete with examples and setup tips. <a target="" rel="noopener noreferrer nofollow" class="link" href="https://periskope.app/blog/automating-tickets-on-whatsapp-groups">Read Blog</a> Stay tuned as Launch Week 7 brings even more features to simplify to automate your actions on WhatsApp!

Automated Ticketing for WhatsApp Groups & Chats | Launch Week 7, Day 2

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