Hey there 👋

We know how much you love automation and we also know nothing feels better than that sweet, sweet zero inbox 😌

So we’re excited to introduce a brand new action in automation rules: Close Chat 🎯

Now, you can automatically close chats based on specific triggers, saving your team time and keeping your inbox clean.

Here are a few ways to use it:
✅ When a ticket is closed, auto-close the chat
✅ When someone adds a reaction to a message, close the chat
✅ Or… pretty much anything you can imagine — the possibilities are wide open!

You can set this up from:
Automation Rules → Create Rule → Choose a trigger → Action: Close Chat

This is just one more way you can stay tidy, efficient, and focused on what matters. ⚡️

💡 Got ideas or feedback? We’re all ears: Feature Requests