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WhatsApp Usernames are Now Supported

This week's updates bring support for WhatsApp usernames, along with improvements to Knowledge Base APIs and AI Agent context.

👤 WhatsApp username support

Periskope now supports WhatsApp usernames, including username-only contacts where no phone number is visible. These are handled correctly across messaging, contact sync, and chats.

⚙️ Knowledge Base API updates

The Knowledge Base create and update APIs now support an is_active field, letting you control whether a knowledge base is active for the AI to consume.

🧠 Custom properties in AI context

Custom properties are now passed into the AI Agent's context, allowing it to understand and act on that information.


That’s all for this week. See you in the next update. ✨

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