Maaz Azam

Created Notifications based on different filters/ labels Created Would be great to have an ability to re-order saved filters.Created Adding Filter for Ticket Resolution Time Created Ability to open Chat Properties in Ticket Overview Created Ability to Save filters in Analytics section would be very helpful.Commented on Adding Filters like Needs reply and Awaiting ReplyYes, the nuance I am looking for is to choose the number. I;m not sure if the logic here is for internal numbers, I would assume that’s the case. That if the last message is not by an internal number, then it. is marked under awaiting response. If I have the ability to be able to…Created Adding Filters like Needs reply and Awaiting Reply Created No option to find chat and mark as unread or use any other settings that come after right clicking a chat in left panel.Commented on Need last 24/48 hours in last active filterDamn. I just requested for the same feature.Upvoted Need last 24/48 hours in last active filter Created Adding options like last 7 days, last 30 days, last 90 days in Last Active filter Created Unflag using reactions Created Add last active date next to the chats in search result.Commented on Ability to open chat in new tab with cmmd/ctrl + clickDoesn’t seem to be working. I refreshed and reloaded as well.Created Image, when editing, is barely visible. Need it to be enlarged Created Unflag a list of chats Created Auto Remove Flag from Deleted Message Created AI Flagging Customisation Commented on In Team Analytics, can we also have no. of flagged messagesCheckout this video to get clarity on the Problem statement Commented on In Team Analytics, can we also have no. of flagged messagesYes, that I am aware of. But I still feel if that’s added here as well, it just becomes easier to find a ratio between the different columns.Created In Team Analytics, can we also have no. of flagged messages Created Reminders of Tasks to be sent on Whatsapp directly Created Show date in Flagged messages list.Created Ability to open chat in new tab with cmmd/ctrl + click Created Hover over message in the chat list to read the message Created Ability to Pin messages in a group chat Commented on Setting a filter as a favourite, so every time periskope opens up, that filter loads.Yes, I am already using this feature. What I meant is, selecting a favourite among these filters to make it pen every time by default, instead of the “All Chats” default now.Commented on Making already created labels visible when creating new onesThat’s alright. It’s not an immediate request as long as you add it to your pipeline.Commented on Allowing 2 sessions per userThis is really becoming a challenge and I am hoping we find a solution for this in future. I know that allowing multiple devices could mean people will misuse it. But I am a genuine user who needs this, so it is a genuine use case. Periskope is meant to increase productivity but…Created Ability to Clone Automations